Edit Profile Information

Edit Account Information in the “Call Center” System #

To edit account information in the Call Center system, follow these steps:

• Click the “My Account” option to open the Personal Account Information window, which includes the following tabs:
  • General Information Tab includes:
    • User profile picture
    • Arabic Name
    • English Name
    • Username
    • Phone Number
    • Email address
    • Organization
    • User Parent
    • User Group
    • User language
  • Permissions Tab: Displays the permissions granted to the user account.
  • Click “Edit Profile” to make the above options editable.
  • Update your information, then click “Save”.