Account & Team
How to change my password
Al-Khawarizmi provides many features for My Account and modification of user information, to change password, follow these steps:
Click on My Account from the all surveys page.

Click on (
) from My Account screen, enter the old password, enter the new password.
Confirm the new password then click Save.

- Password must be:
- Minimum length (8)
- Please include at least 1 upperCase letter
- Please include at least 1 lowerCase letter
- Please include at least 1 number
- Please include at least 1 symbol (special character)
How to update my account information
Click on My Account from the all surveys page, then edit the following information (Arabic name, English name, phone number, extension number, email, user’s language).

- The username field cannot be modified.
- Extension number: each user has a different extension number to distinguish between them, the user enters this number, this number is for calling integration system
- To change a user’s photo, click (
) and upload a photo.
How to define your team hierarchy
Click on (
) next to any parent level, add user pop-up will appear, click on Add User Manually then choose user parent.

How to add a role and define permissions
Click on Roles from the Hierarchies section, click on the icon (
) next to any role to add roles under him.

Enter the name in English and the name in Arabic, choose the color of the role, define the permissions (Read-Write, Read-only, None), then click on Save.

- Read-write: Permission to access features that the user can read or view, and to make changes.
- Read-only: Permission to view features where the user is only allowed to read or view them, not to make changes.
- None: The user is not allowed to read or view or make changes.
How to edit a role
Click on Roles from the Hierarchies section, click on the role’s name.
Click on action icon (
) from details section, then click on Edit Role.

Edit the role then click on Save.
How to delete a role
Click on Roles from the Hierarchies section, click on the role’s name.
Click on action icon (
) from details section, then click on Delete Role.

How to add a user
Click on Add User from the Roles and Users screen.

Click on Add User Manually, then upload a photo of the user, define the user’s role according to the hierarchies, select the user parent, enter the name in Arabic and the name in English, enter the username, enter the phone number, enter the password and then confirm it (should be complex password), enter your email and address, select the user’s language, then click Save.

• You can add users by clicking on the add icon next to the username, In this way the user parent will be filled by default with the user selected

How to edit a user
Click on Roles from the Hierarchies section, click on the role’s name, then click on users from details section.

Click on action icon (
) from details section, then click on Edit User.

How to delete a user
Click on Roles from the Hierarchies section, click on the role’s name, then click on users from details section.

Click on action icon (
) from details section, then click on Delete User.
